Terms of Service

Accounts and authorized use

You must provide accurate account information, protect credentials and use Dova only within your authorized tenant, role and subscription. You are responsible for activity performed through your account unless promptly reported as unauthorized.

Customer responsibilities

• Use lawful data and maintain the rights and permissions required to process it.
• Configure connections, workflows, retention and access according to your security obligations.
• Do not disrupt, reverse engineer, probe or bypass security, quotas or tenant boundaries.
• Do not use Dova to transmit malicious code or infringe third-party rights.

Service operation

Dova may evolve through updates, maintenance and security changes. Availability, capacity, support and service commitments are governed by the applicable plan or written agreement. Preview or optional features may change or be withdrawn.

Data and intellectual property

You retain rights in your data. You grant Cloudata the limited rights necessary to host, process and transmit it to provide Dova. Cloudata and its licensors retain rights in Dova, its software, documentation, designs and platform technology.

Fees, suspension and termination

Fees and usage limits follow the applicable subscription or order. We may restrict or suspend access to address security risk, unlawful use, non-payment or material breach. Upon termination, access and data handling follow the applicable agreement and configured retention policy.

Disclaimers and liability

To the extent permitted by law, Dova is provided under the warranties and liability limits stated in the applicable agreement. Neither party is liable for indirect or consequential loss except where such limitation is prohibited by law.

Contact

Questions about these terms can be sent to legal@cloudata.pe.